Utilities Inspection Case Study
Electrical Inspection and Compliance
Our client is a Government authority which manages 2000 sites throughout the metropolitan and regional areas. As part of maintaining their duty of care the client undertakes inspection and testing of emergency equipment at each of its sites every 6 months. This is done in accordance with the requirements of Australian Standards to ensure compliance. The client had historically engaged several electrical contractors to undertake the inspection and subsequent repair services. With such a large number of sites and without internal resources, the management of the program had become unwieldy and inefficient. Additionally, over a period of several years, the costs of testing and repair had increased dramatically. There has been a steady increase in the number of faults found and therefore with the associated repair costs in.
Challenge
Regain control of management of the inspection and repair program.
Reduce escalating costs.
Solution
We took a three-pronged approach:
1. |
Separate the inspection and testing program from the repair program. This resolved the issue of over-servicing by contractors and made the inspection process significantly more efficient.
|
2. |
Focus the program on reducing repair costs. This was achieved through more efficient repair scheduling (use of equipment with longer service life, etc).
|
3. |
Improve management of the program through improved contractor management, assessment of invoicing costs and reporting mechanisms.
|
Results
|
Reduced the combined cost of inspection and testing and resultant repairs by 6 million dollars in the first year and 3 million dollars per annum thereafter.
|
|
Allowed client personnel to concentrate on the client's core activities.
|
|
Provided the client with quantifiable performance measures able to withstand audit level assessment.
|
